For bug reports, tell us your device, Android or iOS version, and what you were doing when it happened. That usually turns a week of guessing into a same-day fix.
Common questions
I logged an attack but the timer is still running
An attack stays open until you end it. Open the ongoing attack from the Today screen and tap to end it, then add how it resolved. If you forgot to end one from a previous day, you can edit its end time from History.
I forgot to log an attack yesterday
Use Add past entry from History. Backdated entries are treated identically to live ones in every chart and report — nothing is weighted by when you typed it.
Weather isn't showing on my entries
Weather needs location permission and a network connection at the time of logging. Check that location access is granted to MigraSync in your device settings, and that weather tracking is enabled in the app. Entries logged offline keep everything else and simply have no weather attached.
My insights say there isn't enough data
Correlation analysis stays quiet until it has enough entries to say something meaningful — usually a few weeks of logging. This is deliberate. A pattern drawn from three attacks is noise, and presenting it as a finding would be worse than saying nothing.
I changed phones — how do I get my history back?
If cloud backup was enabled, log in on the new device and restore from Settings → Backup. If it wasn't, restore from a JSON export if you made one. Without either, local-only data does not survive a device change — which is the trade-off of local-first storage.
I'm not getting medication reminders
Check that notifications are permitted for MigraSync in your device settings, and that battery optimisation isn't suspending the app in the background. On Android, some manufacturers restrict background apps aggressively; allowing MigraSync to run unrestricted fixes most missed reminders.
How do I cancel Premium?
Subscriptions are managed by your app store, not by us. On Android: Google Play → profile → Payments & subscriptions → Subscriptions. On iOS: Settings → your name → Subscriptions. Cancelling stops future renewals; you keep Premium until the end of the paid period.
I paid but Premium isn't unlocked
Open the Premium screen and tap Restore purchases. If it still doesn't unlock, email us with the store receipt and we'll sort it out.
Can I use MigraSync for someone else — my child, my partner?
The app is designed for one person's records per install, since every insight is derived from a single person's history. Mixing two people's attacks in one log will produce misleading correlations.
How do I delete everything?
See the account deletion page. You can do it yourself from Settings → Privacy, and it takes effect immediately.
Privacy and data
Full detail is in the Privacy Policy. The essentials: your records live on your device, cloud backup is opt-in, there are no advertising or analytics trackers, and you can export or delete everything at any time.
A note on medical questions
Feature requests and feedback
MigraSync is built by someone who reads what users write. If a field is missing, a flow is painful, or something in the app assumes a kind of migraine you don't have — tell us. Those emails have changed the app more than any roadmap has.