You can delete your MigraSync account and every record attached to it yourself, at any time, without asking us for permission. This page explains exactly how, what gets removed, and what happens if you no longer have the app installed.
Before you delete: export your history
Your migraine history is often the most complete record of your condition that exists anywhere. Take it with you.
- Open Settings Tap the profile or settings icon in the app.
- Go to Data & Privacy Then tap Export My Data (.JSON).
- Save the file somewhere safe It contains your profile, settings, every entry, good days, medications, cycle log, aura log and HIT-6 scores.
Option 1 — Delete from inside the app (recommended)
- Open MigraSync and go to Settings.
- Tap Data & Privacy Scroll to the section marked Danger Zone.
- Tap “Delete My Account & Records” You'll be shown exactly what is about to be removed.
- Confirm Type the confirmation shown on screen and confirm. Your local data is wiped, and if you had an account, your cloud backup and login are deleted from our servers.
Deletion happens immediately. You do not need to contact us and you will not be asked why.
Option 2 — Request deletion by email
If you have uninstalled the app, lost access to your device, or simply prefer us to do it, send a request to abhay050@gmail.com from the email address you registered with, with the subject “MigraSync account deletion request”.
- We verify the request came from the registered address before acting on it.
- We do not ask for your password, and you should never send it to us.
- We aim to complete deletions within 7 days and always within 30 days.
- We confirm by email once it is done.
Note: an email request removes your account and cloud backup. Data stored locally on a device you still own is removed by uninstalling the app or by using the in-app option above.
What gets deleted
| Data | Deleted | When |
|---|---|---|
| Attack entries, symptoms, aura, triggers, good days | Yes | Immediately |
| Medications, doses and efficacy ratings | Yes | Immediately |
| Menstrual cycle log | Yes | Immediately |
| HIT-6 scores and history | Yes | Immediately |
| Profile, photo and app settings | Yes | Immediately |
| Weather readings attached to entries | Yes | Immediately |
| Cloud backup file | Yes | Immediately |
| Account email and password hash | Yes | Immediately |
| Routine infrastructure backups | Yes | Purged within 30 days |
What is not deleted
- Files you exported or shared yourself. A PDF report you emailed to your doctor, or a JSON export saved to your phone, stays wherever you put it. We have no way to reach it.
- App store purchase records. Google Play and Apple keep their own transaction records under their policies. Deleting your MigraSync account does not delete those, and does not cancel an active subscription.
- Support emails. If you have emailed us, that correspondence may be retained for a limited period. Ask us to delete it and we will.
Cancel your subscription separately
Deleting your account does not cancel an active Premium subscription — app stores do not permit us to cancel on your behalf. Cancel it yourself first:
- Android: Google Play → profile icon → Payments & subscriptions → Subscriptions → MigraSync → Cancel.
- iOS: Settings → your name → Subscriptions → MigraSync → Cancel Subscription.
Deleting only some things
You do not have to delete everything to remove something. Individual attack entries can be deleted from History, medications from My Medications, and cloud backup can be switched off in Settings — which removes the server copy while keeping everything on your phone.
Need help?
Email abhay050@gmail.com and we will walk you through it. See also our Privacy Policy for how data is handled while your account is active.